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Comparison · 8 min read

Pallas vs MEDVi: GLP-1 Telehealth Compared

An honest comparison of Pallas Health and MEDVi for GLP-1 weight loss — intro-versus-renewal pricing, membership fees on the brand track, refund and cancellation terms, and what to verify before enrolling anywhere in 2026.

Reviewed byPallas Clinical TeamAug 9, 20268 min read

MEDVi grew fast on aggressive advertising and a low advertised entry price, and if you've searched for compounded GLP-1s in 2026 you've almost certainly seen it. Pallas Health is a smaller, GLP-1-focused telehealth platform with a different structure: one flat, all-in price and asynchronous care. The two look similar from the ad — a low first-month number for compounded semaglutide — so this comparison focuses on what the numbers become after month one, and on the terms that matter when you want to change course.

This is an honest comparison. Pricing on both sides changes often — MEDVi's intro price in particular rotates with sales — so the figures here reflect each platform's published pricing as of August 2026. Confirm current numbers on both sites before signing up.

The three differences that matter most

  1. The renewal price, not the intro price. MEDVi's compounded semaglutide program starts at $149 for the first month (a running sale; it has also been advertised at $179), and MEDVi's own FAQ states refills are locked in at $299/month after that. Pallas's compounded semaglutide injection is $139 for your first month, then $597 every 12 weeks ($199/mo average). Cancel anytime. Both platforms have an intro price — the number worth comparing is what you'll pay in month four.
  2. The brand-name track. Through MEDVi, brand-name Wegovy® and Zepbound® require a $99/month membership plus the medication cost. Pallas has no membership on any tier: brand-name medications are cash-pay at their listed price, and compounded plans are one all-in number covering the provider, dose adjustments, messaging, and shipping.
  3. The exit terms. Pallas: cancel anytime, self-serve in the portal, and a full refund if a clinician decides treatment isn't right for you. MEDVi's published policy requires cancellation at least 72 hours before your next billing date, states no refund is issued for the month in which you cancel, and refunds multi-month prepays only for months where no medication shipped. Neither is hidden — read both before committing anywhere.

About compounded medications

Compounded medications are prepared on a per-patient basis by US-licensed compounding pharmacies, regulated under federal law (FDCA §503A) and by state boards of pharmacy. A licensed clinician decides whether a compounded preparation — for example, a dose level or a formulation a brand-name product doesn't offer — is appropriate for you.

Pallas offers both FDA-approved and compounded medications. Compounded medications are not FDA-approved and are not generic versions of brand-name drugs. Eligibility and treatment are determined by a US-licensed clinician; results vary. Private pay only (no insurance). Operated by Brentmoor, Inc.

Quick comparison

Pallas HealthMEDVi
Compounded semaglutide injectionYes — one all-in plan priceYes — $149 first month (sale pricing), then $299/mo refills per their FAQ
Compounded oral formsNot offeredDissolvable tablets from $249
FDA-approved brand (Wegovy®, Zepbound®)Yes, cash-pay — no membershipYes — $99/mo membership + medication cost
Membership feeNone on any tierNone on compounded; $99/mo on the brand track
Price after the intro monthStated up front, flat at every dose$299/mo refills (semaglutide injections, per their FAQ)
Refund if a clinician doesn't prescribeFull refundRefund on medical disqualification per their policy
CancellationAnytime, self-serve in portal72-hour notice before billing; no refund for the month of cancellation
Care teamClinicians licensed in your state via the Pallas platformAffiliated professional corporations via a third-party clinical network
Companion appFree on iOS and Android, no subscriptionNot offered
InsuranceCash-pay (no insurance routing today)Cash-pay
Year founded20262024

What MEDVi does well

A low entry price with free shipping. MEDVi's sale-priced first month for compounded semaglutide injections is among the lowest advertised entry points anywhere, shipping is free and fast, and there's no membership fee on the compounded track. If the first-month number is your only criterion, MEDVi's ads are telling the truth about it.

Oral options. MEDVi offers compounded dissolvable GLP-1 tablets (from $249) for patients who prefer to avoid injections, when a clinician judges an oral form appropriate. Pallas's compounded line is weekly injections only.

Scale. MEDVi reports serving hundreds of thousands of patients and carries a large volume of consumer reviews. It's a substantial operation with both compounded and brand-name tracks.

What Pallas does differently

The month-four math. Pallas's pricing is designed so the number you see is the number you keep paying: $139 for your first month, then $597 every 12 weeks ($199/mo average). Cancel anytime. That per-month average is meaningfully below a $299/month refill rate, the price is flat at every dose, and there's no membership on any tier — including brand-name. Compounded tirzepatide injection is $179 for your first month, then $897 every 12 weeks ($299/mo average). Cancel anytime. Everything — provider care, check-ins, dose adjustments, unlimited messaging, shipping — is inside the one number.

Patient-friendly exit terms. Full refund if a clinician decides treatment isn't right for you. Cancel anytime, yourself, in the portal — no notice window, no charge for the month you cancel in, nothing to email.

Asynchronous care with a real portal relationship. In most states there's no video visit to schedule: complete the intake online, a clinician licensed in your state reviews it, and everything after that runs through portal messaging — side effects, dose questions, refills — with replies typically within a business day. Orders, refills, plan switches, and billing are all self-serve.

Both tiers, with compounding as personalization. Pallas dispenses FDA-approved Wegovy®, Ozempic®, Zepbound®, and Mounjaro®, and — when a clinician decides a brand isn't the right fit — compounded semaglutide or tirzepatide weekly injections. A clinician reaches for compounded as personalization a fixed-dose pen can't provide, not as a knockoff of the brand.

A free companion app. The Pallas companion app (Protein & GLP-1 Tracker, iOS and Android) tracks protein, steps, weight trend, and dose reminders — free, no subscription.

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A licensed Pallas provider can review your health history and confirm eligibility in under 2 minutes.

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How to compare these two honestly

Line the offers up on four questions, using each platform's own published terms:

  1. What's the renewal price? Compare month four, not month one. MEDVi's own FAQ states $299/month refills for semaglutide injections; Pallas's renewal terms are stated in the same sentence as the intro price on every surface.
  2. Is there a membership? On brand-name medications, MEDVi adds $99/month; Pallas adds nothing.
  3. What happens if you stop? Read both cancellation policies side by side — notice windows, refund treatment for the current month, and multi-month prepay terms differ materially.
  4. What can you verify? For any GLP-1 telehealth platform, check that clinicians are licensed in your state, medication comes from US-licensed pharmacies, outcome claims are sourced from clinical trials of FDA-approved products rather than self-reported figures, and the platform's current status in LegitScript's public certification database. Pallas is LegitScript Healthcare Merchant Certified.

Who should pick which

MEDVi may fit if:

  • The lowest advertised first-month price is your deciding factor and you've priced the $299/month refills into your budget
  • You want a compounded oral tablet form, which Pallas doesn't offer
  • You're comfortable with its published cancellation and refund windows

Pallas is probably the better fit if:

  • You want the all-in monthly number to stay low after the intro month — and flat at every dose
  • You want brand-name access with no membership fee
  • You want a full refund if a clinician doesn't prescribe, and cancel-anytime flexibility with no notice window
  • You want asynchronous care in most states with anytime provider messaging and a self-serve portal
  • You'd use a free companion app (iOS and Android) for protein, steps, and dose tracking

Switching between them

Bring your medication name, current dose, and titration history (screenshot or export your records before canceling anywhere). A new provider picks up from your current dose — no restart of titration unless you've been off medication for more than four weeks. Mind the cancellation mechanics: MEDVi's policy requires notice at least 72 hours before your next billing date, so time your switch to avoid paying for an overlapping month. For the clinical side of choosing between molecules, see semaglutide vs tirzepatide.

Frequently asked questions

MEDVi is a real, large telehealth operation — it reports serving hundreds of thousands of patients, with care provided through affiliated professional corporations and a third-party clinical network. Facts worth knowing before enrolling: in February 2026 the FDA issued MEDVi a warning letter regarding marketing claims for its compounded GLP-1 medications (the letter is public on fda.gov), and as of August 2026 its Better Business Bureau profile shows an F rating with complaints centered on refunds and cancellation. Verify any platform's current status in LegitScript's public certification database and read its refund and cancellation terms before you pay.

As of August 2026, MEDVi's compounded semaglutide program starts at $149 for the first month (a rotating sale; it has also been $179), and MEDVi's own FAQ states refills are locked in at $299/month. Its dissolvable tablets start at $249. Pallas's compounded semaglutide injection is $139 for your first month, then $597 every 12 weeks ($199/mo average). Cancel anytime.

Not on its compounded track. For brand-name Wegovy® and Zepbound®, MEDVi charges a $99/month membership plus the medication cost. Pallas charges no membership on any tier — compounded plans are all-in, and brand-name medications are cash-pay at their listed price.

First-month prices are similar. The comparison that matters is the ongoing rate: MEDVi's own FAQ puts semaglutide injection refills at $299/month, while Pallas is $139 for your first month, then $597 every 12 weeks ($199/mo average). Cancel anytime. Compare the month-four number, not the ad.

Per MEDVi's published policy as of August 2026: cancellation requests must be received at least 72 hours before the next billing date, no refund is issued for the month in which you cancel, multi-month prepays are refunded only for months where no medication shipped, and there's a refund on medical disqualification. Pallas refunds in full if a clinician decides treatment isn't right for you, and you can cancel anytime with no notice window.

Yes. Save your medication name, current dose, and titration history first, and time your cancellation around MEDVi's 72-hour billing notice so you don't pay for an overlapping month. A Pallas clinician picks up from your current dose — no restart of titration unless you've been off medication for more than four weeks.

References

Platform pricing and program details reflect each company's publicly published terms as of August 2026 and change frequently — confirm current numbers on each platform's site before enrolling. The regulatory basis for compounded preparations is summarized by the FDA.

  1. MEDVi. GLP-1 program pricing and FAQ, and cancellation and refund policy, as published August 2026 ($149 sale first month, $299/month refills per their FAQ; brand track $99/month membership + medication).
  2. U.S. Food and Drug Administration. Warning letter to MEDVi, LLC (ref. 721455). February 20, 2026.
  3. U.S. Food and Drug Administration. FDA Clarifies Policies for Compounders as National GLP-1 Supply Begins to Stabilize. 2025.

Bottom line: MEDVi advertises one of the lowest first-month prices in GLP-1 telehealth, with free shipping and oral options — and its own FAQ puts semaglutide injection refills at $299/month after the intro, with a $99/month membership on the brand track and cancellation windows worth reading closely. Pallas is built around the opposite structure: one all-in number that stays low and flat after the intro month, no membership on any tier, a full refund if a clinician doesn't prescribe, cancel-anytime terms, and asynchronous care through a self-serve portal plus a free companion app. Compare the month-four math and the exit terms — that's where these two platforms genuinely differ.

See if Pallas is the right fit

The intake takes about 5 minutes, online. A licensed provider reviews your history — one all-in price, no membership fee, full refund if not prescribed, cancel anytime.

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